Shipping & Returns

Registration with

Purchasers must register in with personal basic information mentioned in privacy policy in order to buy any product. Purchasers can use the same registration details for next any number of purchase from Maple Pets International Pvt. Ltd. has the authority to use purchasers contact information for communicating any product related news, information, advertisement, product launch and to improve its services. Purchasers incase decline to submit their personal basic information, then unfortunately not be in a position to service you.

Return & Exchange Policy

To make a return, please call Customer Service Order Desk +91 97690 91231 or email us with complete details and reason for return request.

All returns must be authorized by our customer service representatives within 30 days of delivery. No returns will be accepted if the product has been opened from original packaging or has been used (no altered parts will be accepted or credited). We refund the value of the products only upon receipt of the product. Customers are responsible for original and return shipping costs unless item arrived damaged.